Transferring Large Files To Us
As you’ll be sending high resolution files to us for print, unless they’re vector, they may be quite large file sizes that aren’t suitable for email (generally the email attachment limit is around 10MB). We also have a cap on the file size we can accept through our forms.
If that’s the case, below are some options we recommend for sending files to us.
For large files one of the easiest ways to send to us is via WeTransfer. Drag in your files to upload and it will provide you with a link.
Once you have copied the link, paste it into our enquiry form or an email. We will click the link to download the file, and after a few days your file will be securely deleted from WeTranfer’s servers.
Shared from Dropbox
If you prefer to use Dropbox, you can use Right Click > Share Dropbox Link. This also works for folders. Paste the link into your email or enquiry.
You can also do this via the Dropbox site by using the Share button.
If you do share a whole folder with us, please do not give us editing privileges, as there is potential for us to accidently become a ‘member’ of your folder and until we unlink them, could accidently delete your sole copy of a file without realising.
Making Your File Sizes Smaller
Perhaps you’ve got limited data allowance or slow internet speeds, there are a few simple ways to compress your files – at no expense to the artwork quality. It can also help you send files that are small enough for our form uploads (if you don’t want to use WeTransfer as shown above).
Zip Your Files
This is always recommended, and it allows you to upload files that our forms don’t natively support (like common Adobe formats such as .psd & .ai).
To zip a file on Windows, simply select the file or folders you need and then Right Click > Send to > Compressed (zipped) folder.
Hide All Groups / Layers (.psd files)
If you’re familiar with Photoshop, you can hide the Groups and Background to get an extra reduction. Bear in mind, we will turn on all layers again on our end, so make sure you delete any layers you don’t want beforehand (else they’ll be resurrected). Zip the file after, for a final reduction.
Combining both methods outlined here gives a file size reduction of 65%.